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Resources Centre

Frequently Asked Questions
e-Memorial Form
e-Booking Service

Frequently Asked Questions

Service Hours/Service Available

Q1: What are the service hours of the IRIS Online Services ?
A: (a) For Enquiry of Order Status / Status of Lodged Document, Search of Property Reference Number, Enquiry of Subscriber Information and Online Help:
Every day from 07:30 hour to 03:30 hour next day

(b) For Search of Land Register and Unposted Memorial List / Information and Ordering of Land Document:
Every day from 07:30 hour to 02:30 hour next day

(c) For Search of Land Register (Whole Building):
Every day from 07:30 hour to 23:00 hour
Q2: What services are provided by the IRIS Online Services?
A:

IRIS Online Services provide the following services:

(a) Search Land Register
(b) Search Land Register (Whole Building)

(Login with iAM Smart (or digital certificate) is required)

(c) Search Unposted Memorial List / Information
(d) Order Land Document
(e) Enquire Order Status
(f) Enquire Status of Lodged Document
(g) Search Property Reference Number
(h) Enquire Subscriber Information (For subscribers only)
(i) Online Help