Resources Centre

Frequently Asked Question

Service Details

Q1: What is Property Alert?
A: The Land Registry’s previous e-Alert Service is renamed as Property Alert with effect from 28 January 2019. It is a notification service for subscription by property owners to monitor if any instrument has been lodged for registration against the land registers of their own properties. During the subscription period, when an instrument is lodged for registration against a relevant property, an email notification will be sent to the owner if he/she has subscribed to the service. It facilitates owners to detect as soon as possible if any unexpected or suspicious instruments delivered for registration against their properties so that they can take prompt and appropriate actions.
Q2: Who can apply for subscription to the Property Alert?
A: Application must be made by the current owner shown on the land register of the property concerned. The applicant is required to produce proof of identity for our verification. Please refer to Q1 under "Application for Subscription to the Property Alert" below for details of the application procedure.
Q4: Can I monitor the land register of a property currently registered under the name of another person?
A: No. The Property Alert is only available for subscription by property owners to monitor the land registers of their own properties. The applicant must be the current owner shown on the land register of the property concerned.
Q5: Can I make subscription for more than one land register?
A: Yes. You can make subscription for more than one land register provided that you are the current owner shown on the land registers of the properties concerned.
Q6: Is the Property Alert a chargeable service?
A:

Yes. The following subscription fee is charged for each land register selected for the Property Alert according to the duration of the subscription period:

Property Alert Subscription Fees
Property Alert Subscription Fees
Subscription PeriodSubscription Fee
One-off Subscription*HK$580
24 MonthsHK$250
* The subscription is valid until change of property ownership, thus hassle-free as there is no need to renew the Service.
Q7: How long is the service duration for One-off Subscription?
A: For One-off Subscription, you can enjoy the benefits of the Service as long as there is no change of your property ownership. It means that you do not have to apply for service renewal if your property has not changed hand.
Q8: Will the Land Registry send the Property Alert notifications to my mobile phone?
A: Currently, there is no mobile application developed for Property Alert, related notifications in respect of your selected property(ies) will be sent to you by e-mail. However, if you have already set up your mailbox for receiving notifications on your mobile phone/device(s), you will be able to check/view the Property Alert notifications on your mobile phone/device(s).
Q9: Whether Property Alert notifications will only be sent to me when an instrument is lodged for registration with an e-Memorial Form?
A: No matter the instrument lodged for registration is accompanied by an e-Memorial Form or a pre-printed Memorial Form, the subscriber will receive an email notification when an instrument is lodged for registration.
Q11: Can a mortgagee subscribe to Property Alert in respect of a mortgaged property for monitoring the transaction of the property concerned?
A: Property Alert is only available for subscription by the property owners to monitor if any instruments are lodged for registration against their properties. Application for subscription to the Service must be made by the current owner as shown on the land register of the property concerned. In fact, at the request of the HKMA, the Land Registry has launched an e-Alert Service for Authorized Institutions ("AIs") under the Banking Ordinance (Cap. 155) from 1 February 2017 in order to help enhance AIs' credit risk management. Under the said service, subscriber AIs will receive electronic notifications from the Land Registry when further charge/mortgage documents in respect of the properties mortgaged to the AIs concerned are lodged for registration with the Land Registry. However, AIs must obtain written consent from the property owner concerned in compliance with the Personal Data (Privacy) Ordinance (Cap. 486) to subscribe to the service.