Controlling Officer's Environmental Report 2017

1. Introduction

1.1 This environmental report sets out the Land Registry’s environmental objective, policy and targets. It also provides details on how we manage our business activities in 2017 with the aim of minimising their environmental impact.


2. Business Activities

2.1 Our core business covers registration of land documents, provision of facilities for search of land registers and records, supply of copies of land records and certification of copies of such records. After receiving paper documents lodged for registration by our customers, we open new or update our computerised land registers and scan the paper documents into imaged records. We also register owners’ corporations (OC) and provide related filing and search services.

2.2 We have a workforce of about 600 staff. Most of our offices are accommodated at Queensway Government Offices (QGO), Admiralty, including the Customer Centre which provides a full range of services for land registration and land search as well as registration of owners’ corporations and filing and search of OC records. We also have seven outstation offices in other government offices or private commercial buildings.


3. Environmental Impact of Our Operations

3.1 As our activities are mainly office-based, the major impact of our operations on the environment comes from consumption of electricity and paper. Electricity is mainly used to operate the computer systems and provide a suitable office environment for staff and customers. Paper is mainly used for printing of copies of land records and photocopying of land documents.


4. Environmental Objective and Policy

4.1 We are committed to environmental protection with the objective of minimizing consumption of paper, energy, office materials and natural resources. Our environmental policy, which has been adopted since 1997, is as follows:

4.2 To implement our environmental policy, we have put in place a three-tier Environmental Management System. Under the system, the Registry Manager serves as the Green Manager who oversees the operation of the system and monitors our environmental performance. At the operational level, a Green Housekeeping Working Group led by the Departmental Secretary and comprising various office representatives is responsible for devising and introducing green measures, managing environmental audit and setting targets. In the frontline, Environment and Safety Executives are appointed in various sections to check compliance, implement green initiatives, encourage adoption of best practices and raise environmental awareness. The following illustrates how our Environmental Management System operates.

The Land Registry Environmental Management System

The Land Registry
Environmental Management System

The Land Registry is committed to the continual improvement of its environmental performance. Under our Environmental Management System, the Green Housekeeping Working Group and Environment and Safety Executives assist the Green Manager in:


5. Green Measures Taken

5.1 In view of our office-based nature, we have introduced the following measures to address the key environmental impact of our activities –

(A) Waste reduction

(B) Conservation of resources and recycling

(C) Air quality management

(D) Enhancing staff awareness

(E) Conducting environmental audit

(F) Green procurement


6. Environmental Performance

6.1 To ensure that our operations are conducted in an environmentally responsible manner, we have enhanced our electronic services. Some of the major initiatives taken include:

6.2 Given our efforts as mentioned in paragraph 6.1 above, the usage of our electronic services has been growing significantly.

(A) Usage of IRIS

Usage of IRIS
  20061 2017
IRIS subscribers 604 1,333
Total no. of searches of land registers (in million) 4.30 M 5.58 M
No. of searches of land registers through IRIS (in million)(% of total searches) 3.71 M
5.16 M
Total no. of orders of copies of land documents (in million) 0.78 M 0.92 M
No. of orders of copies of land documents through IRIS (in million)(% of total orders) 0.60 M
0.78 M

(B) Visits to the Street Index and CRT

Visits to the Street Index and CRT
  20112 2017
No. of visits to the online services of the Street Index 12,370 25,133
No. of visits to the online services of CRT 13,595 106,539

(C) e-Memorial Form

e-Memorial Form
  20083 2017
Percentage of documents lodged for registration using e-Memorial Form Over 40% Over 65%

6.3 We have also significantly reduced the paper and electricity consumption over the past 11 years.

Paper and Electriciry Consumption
  20061 2017
Paper Consumption (reams) 41,745.90 19,707.89
(↓52.8% as
compared with 2006)
Electricity Consumption (kwh) 1,849,157 709,269.64
(↓61.6% as
compared with 2006)
1IRIS was implemented in February 2005. As the first full year statistics were available in 2006, this year was adopted as the baseline year for comparison purposes.
2The online versions of the Street Index and CRT were introduced in 2011.
3E-memorial form was launched in November 2007. The first full year statistics were available in 2008.

6.4 In 2017, our offices at QGO and seven outstation offices were awarded “Good Class” grading under the Indoor Air Quality Certification Scheme.

6.5 Besides, we have committed not to provide bottled water when we hold our events/ activities/ meetings in our offices by joining the "Green Bottle Workplace" and "Green Bottle Indoor/Outdoor Event" programmes organized by the Green Earth.


7. Environmental Targets for the Year 2018

7.1 In 2018, we will:


8. Comments and Suggestions

8.1 Please send comments and suggestions to our Green Manager or Departmental Secretary by email at or by post to 28/F, QGO, 66 Queensway, Hong Kong. To save paper, we have produced this report in softcopy only.


The Land Registry
August 2018