Our Services

Resources Centre

Frequently Asked Questions
e-Memorial Form
e-Booking Service

Frequently Asked Questions

Conducting Search

Q1: Can I obtain a land register or other land records at any of Land Registry's offices?
A: Yes. You can obtain the land registers and copies of land documents for properties in the territory from the Land Registry's Customer Centre and its New Territories Search Offices.
Q2: How can I obtain the owners' names and particulars of a property?
A: The information is available from the land register of the property. You may obtain copy of the land register via our IRIS Online Services at http://www.iris.gov.hk and select "Search Land Register" (please refer to "Online Help" at https://www.iris.gov.hk/eservices/help/index.jsp for procedures on placing order) or at the Land Registry’s Customer Centre at Queensway and the Search Offices in the New Territories (https://www.landreg.gov.hk/pdf/info_lr_offices.pdf) upon payment of prescribed fees. There are two types of land registers : "Current" and "Historical and Current". Please refer to Q2 under "Land Register" for the differences between a "current" and "historical and current" register.
Q3: Where can I find the land use and area of a particular lot?
A: These particulars in most cases are available from the New Grant, Government Lease, Conditions or Block Government Lease under which the lot is held. You can order copies of these documents with reference to the land register.
Q4: Where can I find the Chinese name of the owner?
A: From 12 February 2005, the party names in Chinese will be entered on the land register if such information is provided on the Memorial lodged for registration. If such information is not available in the land register, you may obtain a copy of the relevant Assignment or other documents to check if the owner's Chinese name is available.
Q5: Can a member of the public conduct land search by an owner's name?
A: Under the Owner's Properties Information Check service, a member of the public can submit an application for a search on properties registered under his/her own name. To avoid infringing on the privacy of other individuals, the Land Registry will not accept applications for a search on properties registered under the name of another individual unless the applicant can produce an authorization document by that individual. A non-refundable application fee of HK$1,400 is payable for the service. For more details, please contact the Land Registry staff at the Customer Centre on 19th Floor, Queensway Government Offices or any one of the New Territories search offices or call the Customer Service Hotline at 3105 0000.
Q6: How to find the lot number of a property?
A: You may make reference to the "Index of Streets, House Numbers & Lots" (for urban properties) or the "New Territories Lot/Address Cross Reference Table" (for NT properties) which are available at our Search Offices and this homepage for free online browsing, or you can approach the relevant District Survey Office of the Lands Department for the information required.
Q7: Can I conduct land search by phone or on the Internet?
A: Land search cannot be conducted by phone. However, you may either come to our Customer Centre or any of New Territories Search Offices to conduct a land search in person. You may also conduct land search by using IRIS Online Services through the Internet (details refer to the section on IRIS Online Services on this webpage).
Q8: What kind of identification documents should I bring for conducting a land search?
A:

An individual customer is required to provide identification information, such as name and identification number(for passport, please also state the issuing country or authority) and also produce the identification document for checking by Land Registry staff.

Organisation customer is required to provide identification information of the authorised person, such as name and identification document number of the authorised person (for passport, please also state the issuing country or authority), the organisation name and its Company Number or Business Registration Number (for companies not registered in Hong Kong, please specify the place of incorporation). The authorised person is also required to produce his/her identification document and the staff card or the authorisation letter issued by the organisation for checking by Land Registry staff; and affix its organisation chop on the customer pay statement.

Q9: For searching the land record of a property in a Demarcation District, is it sufficient to provide the address of the property only ?
A: No. Some of the properties in a Demarcation District do not have the address. We need to identify the record by the lot number. So please provide the Demarcation District number and the Lot number of the property. The information is available from the relevant land documents such as an Assignment, or you can approach the relevant District Survey Office of the Lands Department.
Q10: Some of the original New Grants cannot be traced, why and what should I do?
A: Some New Grants were lost during the Japanese Occupation. You may obtain a copy of the New Grant Register which contains some information on these New Grants. This New Grant Register is not an official record held under the Land Registration Ordinance and the Land Registry cannot guarantee the accuracy of the data therein. You may also approach the District Lands Office of the Lands Department for additional information, if any.
Q11: What identity proof is required for collecting ordered items at the counter or orders via IRIS Online Services?
A: Please present the copy of Acknowledgement Page printed from the IRIS Online Services. For orders made by a company, the representative of the company has to bring along the company chop for collection of the ordered items.
Q12: Are search tickets required for conducting searches? How to handle search tickets previously purchased?
A: Search tickets are not required for conducting search since 12 February 2005 with the rollout of our Integrated Registration Information System (IRIS). For refund of search tickets previously purchased, please complete the Application for Refund of Search Ticket (obtainable at all search offices) and return the unused search tickets to our Customer Centre or any of New Territories Search Offices. We will send the refund cheque to you by post within 3 weeks.
Q13: Is there any index table for cross-checking the lot no. and the New Grant No.?
A: At present, there is no such index table for cross-checking the lot no. and the New Grant No. Searchers can locate the New Grant No. or the Condition No. from the "Property Particulars" Section of the land register of the relevant lot. For Government Leases (GL) and Block Government Leases (BGL), searchers are required to provide the lot no.
Q14: What kind of information do I need to provide for obtaining land registers?
A:

You can conduct land search of the land register at the Land Registry Customer Centre or any of New Territories Search Offices by providing the address / lot number / Property Reference Number (PRN) of the property. You may also conduct land searches by the IRIS Online Services through the Internet.

Before conducting land search, you have to provide identification information such as name and identification document number and give a confirmation statement that you have read and understand the purpose of the land records, agree to the Terms and Conditions for use of search services; and agree to comply with the provisions of the Personal Data (Privacy) Ordinance (Cap. 486). For counter search services, you are required to produce the required identification documents for checking by the Land Registry staff and sign on the customer pay statement.