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Frequently Asked Question

Verification Code

Q1: I know that subscribers of the previous e-Alert Service could apply for a Verification Code so as to enable them to make application for service renewal or change of particulars by post or courier service or online. If I subscribe to the Property Alert for my property, can I also apply for a Verification Code?
A:

No. Subscribers under the Property Alert (which was launched on 28 January 2019) are no longer given the option to apply for a Verification Code and no new Verification Code will be issued. However, if you wish to apply for service renewal/change of particulars by post/courier service or online, you may still do so. You have to submit the completed application form together with a copy of your identification document and an additional document for identity proof to the Land Registry. You may refer to Q14 under "Application for Subscription to the Property Alert" above or the notes in the application forms for subscription to the Property Alert (PDF format)(MS Word format)(Online form) or change of particulars (PDF format)(MS Word format)(Online form) for examples of additional proof of identity.