Land Registrar's Statement, 2007
Highlights of 2006/07
Organization Chart of the Land Registry
Organization Structure
Management Structure
Services and Workload
Performance Pledges
Customer Service
Future Plan
Financial Objectives
Actual Performance
Fees and Charges
Service enhancement to the Integrated Registration Information System (IRIS)
Reducing stopped deeds
One-stop Stamp Payment and Registration
Property Information Hub
Future Plan
Customer Liaison Groups
Land Registry Joint Standing Committee
Land Registry Circular Memoranda
Land Registry News
Information Pamphlets
Customer Service Hotline
Corporate citizenship
Management Initiatives
Training and Development
Staff Motivation and Recognition
Staff Relations
Safe Workplace
Green Management and Environmental Improvement
Future Plan
Profit and Loss Account
Balance Sheet
Statement of Changes in Equity
Cash Flow Statement
Notes to the Accounts
The Land Registry 2005/06 Annual Report
Fourteenth Year in Review
The Land Registry Trading Fund
Vision, Mission, Values and Functions
Operations and Customer Service
Financial Management
Development Projects and New Services
Title Registration
Public Relations
Human Resources
Risk Management for IT Systems
Report of the Director of Audit
Financial Statements
Annex 2006/07 Performance Pledge
Home Contact Us Management Team Site Map
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Human Resources

Management Initiatives

Implementation of Five-day Week

To allow staff more flexibility to attend to personal and family matters thereby enabling them to achieve a better balance between work and life, the Land Registry joined the Government's drive to introduce a five-day week into the Civil Service. In planning for the implementation, the main principle was that the change should not affect the quality of services. Phase 1 of the initiative which involved only the backend offices was implemented on 1 July 2006.

With the completion of necessary legislative amendments to the Land Registration Regulations which govern the opening hours of the Land Registry to the public, the Land Registry will extend this five-day week arrangement to our counter and hotline services to the public with effect from 1 July 2007. In taking forward this initiative, we have taken into account the low service utilization rates on Saturdays and the positive feedback from our stakeholders in the related consultation exercises. We will ensure that our overall level and efficiency of services delivered to the public will not be affected. Our service hours lost on Saturdays will be fully compensated by longer service hours during weekdays. Alternative means of service delivery after service hours will also be provided. Major alternative means include the IRIS Online Services which provides search services on the Internet 16 hours a day, 7 days a week, and our 24-hour Customer Service Hotline.



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