Annual Report 2012–13
年報
09
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2012/13
年度重要事項與未來展望
Highlights of 2012/13 and Future Outlook
Highlights of 2012/13
More information
Future outlook
Corporate Governance
Exceeded all targets set in our
performance pledges and enhanced the
targets for amendment of registered data
of complicated cases within 10 working
days from 90% to 92%.
P. 17
To implement enhanced
performance targets in April
2013 on supply of certified
copies of land records over
the counter and amendment
of registered data of simple
cases.
Received 264 commendations, 11
suggestions and 20 complaints.
P. 19
To continue to gauge
customer feedback and
sustain our efforts to further
improve the quality and
efficiency of our services.
Corporate Social Responsibility
Participated in various community
programmes and activities; provided a
safe and healthy work environment for
staff and supported environmentally
friendly initiatives.
P. 27, 29, 31
To continue to participate in
community services and
serve the community with
commitment.
Produced a bilingual teaching kit on land
registration in Hong Kong for the Liberal
Studies subject under the New Senior
Secondary curriculum.
P. 31
To set up an online resource
centre in the second half of
2013 to provide interactive
self-learning activities.
