Annual Report 2012–13
年報
17
企業管治
Corporate Governance
Transparency
The Land Registry’s operation is also guided by the principle of transparency. As provided under the Trading
Funds Ordinance, the Trading Fund’s annual report together with the financial statements audited by the
Director of Audit are required to be tabled in the Legislative Council each year. To help keep the public apprised
of our work and the situation in the property market, we publish statistics on land registration and search on a
monthly basis.
We maintain close contact with our customers of the private and public sectors through our regular Customer
Liaison Group meetings. The LTO Steering Committee chaired by the Land Registrar is as an important forum
for major stakeholders to consider key issues regarding the amendments to the LTO.
PERFORMANCE PLEDGES
As part of our continuing commitment to improving the quality and efficiency of services, we have been
conducting review of our performance pledges annually since 1993. In 2012/13, we exceeded all the targets
set in our performance pledges and enhanced some of the targets. In particular, we enhanced the percentage
of achieving the service standards for amendment of registered data of complicated cases from 90% to 92%.
Annex I (a) sets out the pledges and our performance for the year.
To further improve our service in the coming year, we will implement enhanced performance targets for supply
of certified copies of land records over the counter and for amendment of registered data of simple cases in
April 2013. The new set of performance pledges for 2013/14 is at Annex I (b).
