Our Services

Resources Centre

Frequently Asked Questions
e-Memorial Form
e-Booking Service

Land Registry Information Pamphlets

Summary on New Performance Pledges for 2001/2002


This table basically consists of 6 columns.
The header of the table consists of 2 logical levels.

The first to fourth columns are under the heading "Review of 2000/2001 Performance Pledge".
The first column is the "Service Type".
The second column is the "Service Standard".
The third column is the "Performance Target (% meeting standard)".
The fourth column is the "Actual Performance (% meeting standard)".

The fifth to sixth columns are under the heading "2001/2002 Performance Pledge".
The fifth column is the "Service Standard".
The sixth column is the "Performance Target (% meeting standard)".

The fourth row is the "Search of land records" which sub-divided into:

 1.["All Services" service at the Central Search Office] on the fifth row; and
 2.[Search of computerized land registers] on the sixth row.

The eighth row is the "Certification of documents" which sub-divided into:

 1.[Computerized land registers] on the ninth row;
 2.[Imaged copies without plans] on the tenth row; and
 3.[Imaged copies with plans] on the eleventh row.

The twelfth row is the "Supply of copies of land records through Direct Access Services" which sub-divided into:

 1.[Collection in person] on the thirteenth row; and
 2.[Delivery by post or courier] on the fourteenth row.

The fifteenth row is the "Certification of documents through Direct Access Services" which sub-divided into:

 1.[Computerized land registers] on the sixteenth row; and
 2.[Imaged copies] on the seventeenth row.

The eighteenth row is the "Sale of Memorial Day Book (MDB)" which sub-divided into:

 1.[Approval of MDB applications] on the nineteenth row; and
 2.[Delivery of MDB diskettes by courier] on the twentieth row.

End of summary.