人力資源管理
Human Resources Management
Annual Report 2012–13
年報
53
STAFF DEVELOPMENT
Staffing
The Land Registry maintains a well-trained and highly flexible team of staff. The core group of staff are civil
servants to ensure stability of the department and quality of service to customers. Non-civil Service Contract
(NCSC) staff are also employed to give flexibility to the department for responding to changes in operational or
business needs.
As at 31 March 2013, the Land Registry employed 461 permanent and 157 NCSC staff members. Our
permanent staff comprise officers of various grades including LROs, Solicitors, Treasury Accountants, Analysts/
Programmers and general grades. Our NCSC staff include Land Registration Executives, Solicitors, Accounting
Executives, IT staff and contract clerks. We regularly review our staffing position and adjust the number of
NCSC staff in the light of changes in operational requirements.
Staff Training
Staff training is a critical component of human resource development. We provide opportunities and
encouragement for staff at all stages of their career to help them realise their potential. To achieve this, we
develop annual departmental staff training plans and organise training programmes in accordance with the
plans. The ultimate objective is to enable staff to work with confidence, strengthen teamwork, reinforce
commitment to service excellence and support continuous improvement in individual and departmental
performance.
In 2012/13, we arranged over 2,600 days of training in various modes on a wide spectrum of subjects.
Theme Training
Annual theme training has been a core element of our staff
development programme. To update staff on contemporary
models, concepts and application of strategic planning and to
enhance their creative problem solving skills, the theme for
2012/13 was “Smart Decision; Smart Solution”. A total of 20
training workshops were organised for over 600 staff
members of all ranks and grades between January and March
2013.
