人力資源管理
Human Resources Management
Annual Report 2012–13
年報
55
Other Training
Throughout the year, the department organised a wide range of training courses to enhance the core
competencies of staff.
A seminar on “Understanding Young Workforce from Generation Y” was arranged for Officer Grade staff to
enable them to better understand the mindset and values of today’s young workforce and develop better staff
communication skills in their daily work.
To equip Officer Grade staff with the knowledge and skills in effective management, we organised tailor-made
courses on “Staff Management”, “Performance Management” and “Personal Effectiveness”.
To enhance staff’s proficiency in communicating in Putonghua, we continued to organise Putonghua courses at
different levels for all staff. Apart from Putonghua, workplace English writing workshops were conducted to
enhance staff’s written communication skills. Various computer courses were also organised to enable them to
update their knowledge in IT applications.
We also regularly arranged talks and briefing sessions by other Government departments and business partners
in the private sector for broadening our senior staff’s knowledge and exposure.
Self-learning
In addition to classroom training, the Land Registry encourages self-learning through e-learning programmes.
All staff are allowed to undertake one day’s e-learning during which they are free from their office work to pursue
self-learning of various interested topics at our Learning Resource Centre.
Staff Development
We arrange staff development programmes to broaden staff’s perspectives so that they can meet new
challenges, strengthen their communication skills and develop policy formulation and leadership capacities. In
2012/13, our staff attended the “Leadership in Action Programme” and the “Leadership Essentials Programme”
of the Civil Service Training and Development Institute.
Staff Motivation and Recognition
As a Trading Fund department, we put strong emphasis on staff motivation and recognition for the continual
pursuit of excellence in customer services.
Staff Suggestions Scheme
The Staff Suggestion Scheme was introduced in 1993 to encourage all staff to make suggestions on various
issues including improvement of service quality, operation and environmental protection.
Under the Scheme, we organised a slogan design competition for promoting staff integrity and an electronic
Christmas card design competition in August and October 2012 respectively. Winners received awards and
their designs were adopted for use by the department.
