人力資源管理
Human Resources Management
Annual Report 2012–13
年報
57
Best Staff of
the Year Award Scheme
The annual “Best Staff of the Year” award scheme, first introduced in 1997, aims to motivate staff, promote
work commitment and give recognition to staff with remarkable contributions to the department.
In November 2012, all staff were invited to vote for the “Best Staff”. Three prizes were awarded.
Long Service Appreciation Award Scheme
The Long Service Appreciation Award Scheme, launched in 1999, is another annual award to give recognition to
staff with long and meritorious service in the department.
In 2012, a total of 21 staff members with 25 or more years of service were honoured with the award.
Best Frontline Staff Award Scheme
The Land Registry launched its Best Frontline Staff Award Scheme in April 2007 aiming to foster a culture of
good customer service and to recognise laudable staff performance and achievements.
Individual staff members and teams receiving the highest number of commendations from our customers in
each half-year period are awarded. To give due recognition, names of the winning staff members and teams are
posted at the Customer Centre and NTSOs.
Staff Relations
The Land Registry recognises that effective communication between management and staff is crucial for the
provision of quality service to customers. We are committed to providing an environment that encourages
communication among staff at all levels through regular staff relations meetings, departmental publications and
staff welfare functions.
Departmental Consultative Committee
The Committee comprises 14 representatives of various staff groups and representatives of the management. It
meets quarterly to promote better understanding and cooperation between staff and the management.
Staff Magazine
The Staff Magazine is a departmental publication issued periodically under an editorial board comprising staff of
various divisions. It covers a wide range of topics including featured stories, business updates, community
involvement, staff news and activity snapshots, environmental protection, health tips and language knowledge,
etc. It is popular among staff and helps promote team spirit and a sense of corporate identity.
