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The Land Registry Trading Fund Hong Kong
Annual Report 2008-09
Human Resources
Land Registrar's Statement
Highlights of 2008/09
Organisation Structure
Management Structure
Branch Functions
Services and Workload
Performance Pledges
Customer Services
Development Projects and New Services Future Plan
Recent Development
Future Plan
Legal Services apart from Title Registration Work
Staffing
Management Initiatives
Training and Development
Staff Motivation and Recognition
Staff Relations
Safe Workplace
Knowledge Management
Corporate Citizenship
Future Plan
Service Enhancement to Integrated Registration Information System (IRIS)
IT Security
Future Plan
Financial Objectives
Actual Performance
Forecast
Profit and Loss Account
Balance Sheet
Statement of Changes in Equity
Cash Flow Statement
Notes to the Financial Statements
Annex I - Performance Pledges
Annex II - Land Registry Customer Liaison Group
Sixteenth Year in Review
The Land Registry Trading Fund
Vision, Mission, Values and Functions
Organisation and Management
Operations and Customer Services
Title Registration
Human Resources
IT Services
Financial Management
Report of the Director of Audit to the Legislative Council
Certified Financial Statements
Annex
   
 
Safe Workplace

We recognise that a safe and suitable work environment is an important factor to enhance staff’s occupational health and work efficiency. Since all staff work in an office setting, the provision of suitable office furniture and equipment to them is of prime concern to the management. Office workstations and furniture are of ergonomic design to ensure the provision of sufficient workplace and adequate knee clearances. Ancillary equipment, such as footsteps, keyboard drawers of various sizes and wrist cushions are provided to ensure a comfortable posture at work. Fire prevention system and fire fighting equipment are inspected regularly while fire drills are arranged annually. In addition, Environment & Safety Executives are appointed in divisions to conduct regular inspections to ensure that their workplaces are free from safety hazards. Refresher briefings are arranged to update them of the prevailing safety measures whenever necessary.


Knowledge Management

The Land Registry has developed a Knowledge Management System (KMS) as a platform for systematic codification and transfer of knowledge within the department. With the completion of codification of registration cases in May 2008 and training materials in January 2009, about 5,000 items have been captured in the system for sharing.

The KMS is being enriched to cover other aspects of the work-related knowledge. A new module of help desk reference materials was provided in July 2009 to support the daily operation of the Land Registry Help Desk.