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The Land Registry Trading Fund Hong Kong
Annual Report 2008-09
IT Services
Land Registrar's Statement
Highlights of 2008/09
Organisation Structure
Management Structure
Branch Functions
Services and Workload
Performance Pledges
Customer Services
Development Projects and New Services Future Plan
Recent Development
Future Plan
Legal Services apart from Title Registration Work
Staffing
Management Initiatives
Training and Development
Staff Motivation and Recognition
Staff Relations
Safe Workplace
Knowledge Management
Corporate Citizenship
Future Plan
Service Enhancement to Integrated Registration Information System (IRIS)
IT Security
Future Plan
Financial Objectives
Actual Performance
Forecast
Profit and Loss Account
Balance Sheet
Statement of Changes in Equity
Cash Flow Statement
Notes to the Financial Statements
Annex I - Performance Pledges
Annex II - Land Registry Customer Liaison Group
Sixteenth Year in Review
The Land Registry Trading Fund
Vision, Mission, Values and Functions
Organisation and Management
Operations and Customer Services
Title Registration
Human Resources
IT Services
Financial Management
Report of the Director of Audit to the Legislative Council
Certified Financial Statements
Annex
   
 
HIGHLIGHT

Enhancements were implemented for the Integrated Registration Information System in the year to further improve our customer services. In addition to the preparatory work for the launching of a New Search System scheduled for mid-2010, we shall continue to establish the IT system for support of title registration. In parallel, we prioritize our computer security systems and have taken steps to strengthen staff knowledge in IT security.


Service Enhancement to Integrated Registration Information System (IRIS)

Enhancements implemented to the system during the year include the following:

  • the maximum number of orders per transaction for IRIS subscribers has been increased from 20 to 30;

  • the length of time for re-browsing/re-downloading a confirmed order has been extended to close of business (i.e. at 00:30 hours the next morning) on the day of order creation;

  • the headings of broadcast messages are now displayed on the IRIS homepage for easy reference by visitors to the website; and

  • the IRIS technical infrastructure has been improved to enhance stability of the system in delivering services to customers.



     
 
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