The Land Registry 2008/09 Annual Report

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Human Resources

Safe Workplace

We recognise that a safe and suitable work environment is an important factor to enhance staff’s occupational health and work efficiency. Since all staff work in an office setting, the provision of suitable office furniture and equipment to them is of prime concern to the management. Office workstations and furniture are of ergonomic design to ensure the provision of sufficient workplace and adequate knee clearances. Ancillary equipment, such as footsteps, keyboard drawers of various sizes and wrist cushions are provided to ensure a comfortable posture at work. Fire prevention system and fire fighting equipment are inspected regularly while fire drills are arranged annually. In addition, Environment & Safety Executives are appointed in divisions to conduct regular inspections to ensure that their workplaces are free from safety hazards. Refresher briefings are arranged to update them of the prevailing safety measures whenever necessary.


Knowledge Management

The Land Registry has developed a Knowledge Management System (KMS) as a platform for systematic codification and transfer of knowledge within the department. With the completion of codification of registration cases in May 2008 and training materials in January 2009, about 5,000 items have been captured in the system for sharing.

The KMS is being enriched to cover other aspects of the work-related knowledge. A new module of help desk reference materials was provided in July 2009 to support the daily operation of the Land Registry Help Desk.