The Land Registry Trading Fund Hong Kong
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Land Registrar's Statement
Highlights of 2009/10
Organisation Structure
Management Structure
Branch Functions
Services and Workload
Performance Pledges
Customer Services
Development Projects and New Services
Future Plan
Recent Development
Future Plan
Staffing
Staff Training
Staff Development and Management Initiatives
Staff Motivation and Recognition
Staff Relations
Safe Workplace
Knowledge Management
Corporate Citizenship
Future Plan
Service Enhancement to Integrated Registration Information System (IRIS)
IT Security
Future Plan
Financial Objectives
Actual Performance
Fee Reduction
Forecast
Statement of Comprehensive Income
Statement of Financial Position
Statement of Changes in Equity
Statement of Cash Flows
Notes to the Financial Statements
(a) Standing Members of the Land Registry Customer Liaison Group (Private Sector) 2009/10
(b) Membership of the Land Registry Customer Liaison Group (Public Sector) 2009/10
(c) Membership of the Land Registry Joint Standing Committee 2009/10
Seventeenth Year in Review
The Land Registry Trading Fund
Vision, Mission, Values and Functions
Organisation and Management
Customer Services and Operations
Title Registration
Human Resources
IT Services
Financial Management
Report of the Director of Audit to the Legislative Council
Certified Financial Statements
Annex

HIGHLIGHT
  • The Land Registry regularly introduces enhancements to the Integrated Registration Information System (IRIS) as part of our on-going efforts to improve our registration and search services to customers.
  • We have put in place measures to ensure the security of our IT systems and data and to raise staff awareness in IT security.
  • We are developing a new system to improve our online search services.

Service Enhancement to IRIS

Major enhancements implemented in 2009 include:

  • the maximum number of orders per transaction for non-subscriber users has been increased from 5 to 30;
  • an enhanced version of the e-Memorial Form has been launched to provide extended functions to improve its usage; and
  • a backup payment gateway has been implemented which can take over the online payment function by credit card within 15 minutes in case of malfunctions of the main payment gateway.
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