The Land Registry Annual Report 2009/10

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IT Services

HIGHLIGHT

  • The Land Registry regularly introduces enhancements to the Integrated Registration Information System (IRIS) as part of our on-going efforts to improve our registration and search services to customers.

  • We have put in place measures to ensure the security of our IT systems and data and to raise staff awareness in IT security.

  • We are developing a new system to improve our online search services.


Service Enhancement to IRIS


Major enhancements implemented in 2009 include:

  • the maximum number of orders per transaction for non-subscriber users has been increased from 5 to 30;

  • an enhanced version of the e-Memorial Form has been launched to provide extended functions to improve its usage; and

  • a backup payment gateway has been implemented which can take over the online payment function by credit card within 15 minutes in case of malfunctions of the main payment gateway.