| • | Development 
                    Projects and New Services | 
|  | | • | Land 
                          Registration System | 
 | 
|  |  | 
|  | | • | Document 
                          Imaging System | 
 | 
|  | | • | Street 
                          Index Compact Disc | 
 | 
|  | | • | New 
                          Territories Lot/Address Cross Reference Table Compact 
                          Disc | 
 | 
|  | | • | Colour 
                          Imaging of Plans | 
 | 
| • | Operations 
                    and Customer Focus | 
| • | Performance 
                    Pledges | 
| • | Customer 
                    Focus | 
| • | Human 
                    Resources Development | 
|  |  | 
|  | | • | Development 
                          and Training | 
 | 
|  |  | 
|  |  | 
|  | | • | Green 
                          Management and Environmental Improvement | 
 | 
|  |  |