| Land Registry Annual Report 
          2003/04 | 
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| Service | 
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| Service is at the core 
        of the Land Registry's mission. Our information technology systems are 
        being upgraded to raise the quality of our services and support sustained 
        improvements in services over the coming decade. Our human resource development 
        demonstrates our commitment to staff and customer satisfaction. The Land Registry aims to give Hong Kong the best standards of service. Although a weaker property market in the first half of 2003/04 resulted in a decline in the levels of demand for most Registry services, we continued to improve the range and quality of our services. Business practices were reviewed to seek out efficiencies so as to maintain low costs to clients and customers. | 
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