服務及運作
Services and Operations
Annual Report 2012–13
年報
41
Since February 2005, the Land Registry has been providing search services over the internet via our IRIS Online
Services at
for 16 hours a day, seven days a week. Our service hours were extended to 20
hours daily (from 7:30 a.m. to 3:30 a.m. the next day) from August 2010. Members of the public can conduct
searches either on an ad hoc or subscription basis. The number of subscribers increased by 57(+5.9%) to
reach 1,026 in March 2013. Currently, searches which are conducted online constitute about 91% of the total
search volume. The remaining 9% are conducted over the counter. Counter search service is available at our
Customer Centre in Queensway Government Offices and the New Territories Search Offices (NTSOs) in Tai Po,
Yuen Long and Tsuen Wan.
2,000,000
1,000,000
0
3,000,000
4,000,000
5,000,000
7,000,000
6,000,000
2008/09
2009/10
5,819,397
6,382,360
5,486,261
474,907
537,130
611,262
592,258
532,172
5,011,354
4,091,126
5,208,135
5,790,102
4,649,355
2010/11
2011/12
2012/13
5,181,527
4,628,256
No. of Searches of Land Registers
Online
searches
Total
Year
No. of Searches
Counter
searches
The Land Registry publishes new editions of the Street Index and the New Territories Lot/Address Cross
Reference Table (CRT) annually to help users correlate property addresses and building names with lot numbers
in the territory. To further enhance support to users of our search services, online versions of the 44th edition of
the Street Index and the 13th edition of the New Territories Lot/Address CRT have been made available for free
browsing on the Land Registry’s website or through the hyperlink on the IRIS Online Services from 30 April
2012. Over 114,000 visits were recorded up to 31 March 2013.
