The Land Registry 2008/09 Annual Report

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Sixteenth Year in Review
	Land Registrar's Statement
	Highlights of 2008/09
The Land Registry Trading Fund
Vision, Mission, Values and Functions
Organisation and Management
	Organization Structure
	Management Structure
	Branch Functions
Operations and Customer Services
	Services and Workload
	Performance Pledges
	Customer Services
	Development Projects and New Services
	Future Plan
Title Registration
	Recent Development
	Future Plan
	Legal Services apart from Title Registration Work
Human Resources
	Staffing
	Management Initiatives
	Training and Development
	Staff Motivation and Recognition
	Staff Relations
	Safe Workplace
	Knowledge Management
	Corporate Citizenship
	Future Plan
IT Services
	Service Enhancement to Integrated Registration Information System (IRIS)
	IT Security
	Future Plan
Financial Management
	Financial Objectives
	Actual Performance
	Forecast
Report of the Director of Audit to the Legislative Council
Certified Financial Statements
	Profit and Loss Account
	Balance Sheet
	Statement of Changes in Equity
	Cash Flow Statement
	Notes to the Financial Statements
Annex
	Annex I - Performance Pledges
	Annex II - Land Registry Customer Liaison Group