e-Alert Service for Authorized Institutions

The e-Alert Service for Authorized Institutions (AIs) under the Banking Ordinance (Cap. 155) (the Service) is very popular amongst the AIs as the Service facilitates them to manage the credit risks associated with mortgage lending at ease. It also facilitates property owners to detect mortgage fraud.

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Since the full implementation of the e-Channel on 1 February 2021, subscriber AIs can enjoy greater convenience and security in submitting all their service applications and managing their subscriber accounts through the e-Channel website which provides longer service hours online from 8 am to 8 pm on weekdays and 8 am to 12 noon on Saturday.

With a view to further improving user-friendliness of the Service, online application for opening subscriber account for using the Service is available since 28 June 2021. AIs can simply complete and submit the application online anytime. No physical visit to the LR office is required. AIs who are interested to apply for a subscriber account of the Service may call our e-Alert Service Hotline at 3521 1900 for assistance.

New Arrangements for Search of Land Records and Owners’ Corporations Records

The Land Registry has implemented new arrangements for conducting search of land records and owners’ corporations records with effect from 1 November 2021. To enhance the protection of privacy of the personal data contained in the land records, the new arrangements require searchers to provide their identification information and to give a confirmation statement that they do not intend to use and will not use the personal data contained in the land records and owners’ corporations records in contravention of the Personal Data (Privacy) Ordinance (Cap. 486) or for purposes not related to the purposes for which the records are kept and made available to the public. The new arrangements have not changed the availability of land records for search by the public.

Integrated Registration Information System (IRIS) Enhancements

With improving customer experience in mind, electronic payment receipts with two-dimensional barcodes are provided to customers starting from December 2021 to facilitate their collection of land records ordered through the IRIS Online Services at search counters.

Land Registry Online Forms

To enhance our services of electronic submission, we launched a new set of online forms with additional features on 28 June 2021.

Supported by personal/corporate digital certificate or iAM Smart+ for digital signing, the customers can now enjoy one-stop service for online submission of the LR’s public forms and payment of the related service fees anytime and anywhere. Layout of the forms is designed to best fit any of the customers’ electronic device no matter it is a desktop computer or a mobile device.

The new forms have the following user-friendly features:

step-by-step guidance to users with notes with one click;
drop-down list for quick selection;
saving of form for later use; and
acknowledgment about successful submission for future communication.

Please visit our website for more details.

Annual Validation of Customer Records

As an annual exercise for updating the information in our customer management system to facilitate effective communication with customers, invitations were sent out in November 2021 to all subscribers of the IRIS Online Services and customers using our deeds lodgement services for providing up-to-date information by completing a Customer Data Form. Customers may also download the Change of Account Particulars Form to update their records whenever necessary.

Title Registration

Implementing the Land Titles Ordinance (Cap. 585) (LTO) on newly granted land first (“new land first” proposal) was included as one of the initiatives in the Chief Executive’s 2021 Policy Address. To take forward the “new land first” proposal, we spare no effort to work with the key stakeholders through different channels.

A meeting of LTO Steering Committee comprising representatives from key stakeholders and relevant Government departments was held in December 2021 to discuss and exchange views on major proposals and latest development for implementing the LTO under the “new land first” proposal.

We will continue to engage the key stakeholders with a view to resolving the outstanding issues for implementing the “new land first” proposal and finalising the proposed amendments to the LTO as well as working out a more concrete implementation timetable.

Service Updates