The Ombudsman’s Awards 2019 for Officers of Public Organisations

Congratulations to our Land Registration Officer I, Ms WONG Ka-man, Carmen and our Senior Clerical Officer, Ms CHAN Kuen-kuen, Meibo who have been awarded “The Ombudsman’s Awards 2019 for Officers of Public Organisations”.

The Ombudsman’s Awards 2019 for Officers of Public Organisations_Image 1
The Ombudsman’s Awards 2019 for Officers of Public Organisations_Image 2

Ms WONG's and Ms CHAN’s dedication in delivering high quality service and their professionalism in serving customers have set a role model in the public service. The award presentation ceremony was held on 8 November 2019.

The Ombudsman’s Awards 2019 for Officers of Public Organisations_Image 3

The Ombudsman’s Awards gives recognition to public officers who display a commendable degree of fairness, impartiality and efficiency in providing customer service over a continuous period of time. We are proud of Ms WONG's and Ms CHAN’s exemplary performance and share their joy in receiving the Awards.

The Secretary for the Civil Service's Commendation Award 2019

The Civil Service Outstanding Service Award 2019_Image 1

Congratulations to our Clerical Officer, Mr CHEUNG Tak-chung, Jacky who has been selected under the Secretary for the Civil Service's Commendation Award Scheme 2019 in recognition of his exemplary performance and dedication to providing quality services. Mr CHEUNG was awarded a certificate and a gold pin at the presentation ceremony held on 5 November 2019.

The Civil Service Outstanding Service Award 2019_Image 2

The Secretary for the Civil Service’s Commendation Award Scheme, first introduced in 2004, gives recognition to selected civil servants on a service-wide basis for consistent exemplary performance. A total of 100 civil service colleagues received awards under the Scheme in 2019.

The Civil Service Outstanding Service Award 2019_Image 3

The Civil Service Outstanding Service Award 2019

The Civil Service Outstanding Service Award 2019_Image 1

We presented the “e-Alert Service for AIs” for participating in the Civil Service Outstanding Service Award Scheme 2019 organised by the Civil Service Bureau and were honoured with the Silver Prize of the Departmental Service Enhancement Award (Small Department Category) of the Scheme. Our commitment to promoting a culture of quality service and pursuing continuous service improvement has once again won recognition. The Award Presentation Ceremony was held on 10 December 2019.

The Civil Service Outstanding Service Award 2019_Image 2

Since 1999, the Civil Service Bureau has been organising the Civil Service Outstanding Service Award Scheme on a biennial basis. The objectives of the Scheme are to recognise the efforts of departments and teams which provide excellent service, to promote a customer-focused culture in the civil service, and to inspire departments and teams for continuous improvement in the delivery of public services.

Awards for LRTF Annual Report 2017/18

Awards for LRTF Annual Report 2017/18In addition to an Honors Award in the Mercury Excellence Awards 2018/19 under the category of "Annual Reports - Overall Presentation- Government Agencies & Offices" mentioned in the LR News No. 47, the LRTF Annual Report 2017/18 achieved the Platinum Award of the League of American Communications Professionals (LACP) 2018 Vision Awards under the category of “Print-Based Annual Reports – Government – City/State/National”. This highest level of award gives recognition to the Land Registry for the quality production of its annual report.

LACP is a renowned international institution for professional awards. Its 2018 Vision Awards Annual Report Competition drew nearly 1,000 submissions from organisations with a wide range of industries and organisational sizes.

Land Registry Best Frontline Staff Award

The objective of the Best Frontline Staff Award is to recognise the exemplary performance of our frontline staff. Individual staff members and teams receiving the highest number of commendations from our customers in each half-year period are awarded. Winners of the award for the first half year of 2019 are as follows:

Land Registry Best Frontline Staff Award - Winner of the Team Award is Search Services Section
Winner of the Team Award is Search Services Section
Land Registry Best Frontline Staff Award - Mr LI Ka-hei, Contract Clerk / Yuen Long Search Office, received a certificate for the Individual Award
Mr LI Ka-hei, Contract Clerk / Yuen Long Search Office, received a certificate for the Individual Award