Under the
office refurbishment programme, a Customer Centre
comprising Information Desk, Deeds Lodgement and
Land Search service counters and public waiting
area is being fitted out on the 19th Floor of Queensway
Government Offices. This Customer Centre with a
complete new look and enhanced corporate identity
will be equipped with self-service search terminals
and upgraded facilities. In the New Territories,
fitting-out work for new Search Offices is underway
to provide counter search services as well as self-service
search terminals. The open design of the Customer
Centre and the district Search Offices reflects
the nature of the Land Registry's business: customer-friendly,
added value service for clients.
The renovation of all the offices of the department
is being carried out by phases. Each floor will
provide both sufficient working space and auxiliary
facilities including training and meeting areas.
With the installation of up-to-date workstations,
the renovated office area provides a better working
environment that allows effective deployment of
our new information technology, supports our future
work-flow operation under IRIS and helps staff deliver
services more efficiently.
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