Web-based Training Toolkit on IRIS Online Services (Public Subscriber)

 

Table of Content

 

1.0 Operation guide of WBT Toolkit on IRIS-Online Services

 

1.1 Computer Configurations for using this toolkit

 

1.2 Quick Start

 

2.0 Introduction to IRIS Online Services for Public Subscriber

 

2.1 General Services provided for Public Subscriber

 

2.2 Hardware, Software requirements and PC configuration for using IRIS Online Services

 

2.3 Terms and Conditions

 

2.4 View Broadcast Message

 

2.5 Support on using IRIS Online Services

 

 

 

1.0 Operation guide of WBT Toolkit on IRIS-Online Services

 

1.1 Computer Configurations for using this toolkit

 

This toolkit is best viewed at 800x600 resolution with Internet Explorer (version 5.5 or 6.0) and a Flash Player plug-in installed.

 

To get the Flash Player plug-in, please download and install from http://www.macromedia.com/software/flashplayer/

 

For Flash player requirements, please go to http://www.macromedia.com/software/flashplayer/productinfo/systemreqs/

 

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1.2 Quick Start

 

To launch the WBT toolkit, please click HERE and follow the steps below to begin.

 

1. To start the training, please click "Menu" button.

2. A menu with three functions namely, “Home”, “Public Subscriber”, “Exit” appear.

3. To view the details, simply click "Public Subscriber" button.

4. The sub-menu for Public Subscriber pops up, highlight the required topics and click once to start the demonstration or highlight the sub-topic from selected topic and click once to start.

 

Inside each topic, you can use the control bar (Scroll bar, rewind, back, play, pause, forward) at the bottom to view the demonstration at your own pace.

To go to the main page, please click "Home" button.

To exit the toolkit, simply click the "Exit" button and click “YES” to close the program.

 

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2.0 Introduction to IRIS Online Services for Public Subscriber

 

2.1 General Services provided for Public Subscriber

 

IRIS online services is a web-based search services provided by The Land Registry that enables customers to conduct land searches online using Internet based technology. The Service hours start everyday from 8:30am to 12:30am (16 hours per day) including Sunday and Public Holidays, while ordering of land register or copy of land document can be made up to 11:45pm only for each day.

 

For Public Subscriber, the following services are provided:

 

a)       Land register in either plain or certified copies with different search options like search by address, search by lot and search by PRN.

 

b)       Different types of land documents, both Imaged and Non-Imaged Document, in either plain or certified copies.

 

c)       Records of Unposted Memorial Information.

 

d)       Enquire details of orders made within a pre-defined period of time (e.g. 14 days) with different enquiry option like by Transaction No, by Order No. / Details or by Order Creation Date and Status.

 

e)       Allow Supervisor Login ID User to enquire details of orders made by other Login ID Users from the same Account.

 

f)         Different delivery channels available for requested orders such as View by browser, Fax, E-mail, Online download, Mailing and Collect from Customer Center or Search Offices located at different districts.

 

g)       Support Subscriber login with Electronic Certificate (E-Cert) issued by Hong Kong Post (Subscribers have to register with IRIS Help Desk and provide sufficient information when Subscriber Account is open)

 

h)       Single payment for multiple orders. Payment is settled by monthly auto-pay but certain amount of Deposit has to be paid in advance.

 

For Service charges, please refer to The Land Registry's web site below:

English Fees Schedules:  http://www.landreg.gov.hk/en/services/fees.htm

Chinese Fees Schedules: http://www.landreg.gov.hk/ch/services/fees.htm

 

i)         Online enquiry of Account Balance, Current Statement and Previous Monthly Statement for Subscriber and in various delivery modes including View by browser, Email and Online download.

 

j)         Online Help for quick reference about different aspects of the IRIS Online Services

 

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2.2 Hardware, Software requirement and PC configuration for using IRIS Online Services

 

To use the online services, you are recommended to use a computer with CPU of Intel P-III 550MHz or above, at least 128MB RAM and Windows 2000 or XP operating system.

For viewing and Inputting Chinese characters, traditional Chinese language should be supported by the operating system. Chinese plug-in such as RichWin is not supported.

The site is best viewed at 800x600 resolution with Internet Explorer (version 5.5 or 6.0 with service pack 2)

Image Viewer (supporting JPEG and TIFF) is needed for viewing document images online.

If you want to print a land register through a browser, please set the printer orientation to landscape mode.

 

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2.3 Terms and Conditions

 

Please refer to the related Terms and Conditions shown at IRIS Online Services

 

 

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2.4 View Broadcast Message

 

Public Subscriber can view any Notices or updated Information posted through the View Broadcast Message function of the IRIS Online Services. An eye-catching “New” icon, , will be shown whenever there is new Broadcast Message posted onto the system. The most updated message will always be shown on top to provide User with the latest information.

 

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2.5 Support on using IRIS Online Services

 

For further information or search enquiries, please refer to the "Online Help" in the RIS Online Services after its launch or contact the following support team members for details:

 

Before liverun of IRIS Online Services:

After liverun of IRIS Online Services:

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